Shipping & Delivery
Policies

Shipping & Delivery

Delivery timelines, free shipping, Cash on Delivery, and international orders.

Last updated: July 26, 2026

This Shipping & Delivery Policy forms part of our Terms and Conditions and should be read alongside them: Terms & Conditions.

Please review this policy before placing an order. It applies to every order on Boss Handicrafts.

Delivery options & estimated timelines

Every Boss Handicrafts product is handcrafted. Orders are dispatched after quality checks and secure packing.

India

  • Express delivery: 3–5 business days after dispatch
  • Standard delivery: 5–7 business days after dispatch

International

  • Standard delivery: 5–8 business days after dispatch

These are estimates from dispatch, not from the order date. Processing may add 1–3 business days for made-to-order or engraved items.

Out-of-stock / made-to-order items: If an item is temporarily unavailable, restocking and delivery may take up to 20 business days. We will contact you if your order is affected.

Need it sooner? Contact us before ordering for priority dispatch — WhatsApp or call +91 78884 63454.

Free shipping

India (prepaid): Free standard shipping is available on prepaid orders of ₹1,000 and above. Orders below ₹1,000 are not eligible for free shipping — shipping charges apply at checkout.

India (COD): Cash on Delivery orders are not eligible for free shipping. COD / shipping charges apply as shown at checkout.

International: We offer free standard shipping on prepaid international orders. Shipping charges shown at checkout (if any) reflect the destination and service selected.

Any promotions or free-shipping offers apply as displayed at checkout.

Shipping & tracking

Boss Handicrafts offers free delivery worldwide (subject to the free shipping terms above) with authenticated, high-quality product designs, fast delivery, and secure packaging.

We use trusted shipping partners such as FedEx, DHL, UPS, and Indian Post to deliver our products globally.

Once your order is paid, you will receive a confirmation email with the dispatch schedule. When your order ships, we send the tracking number and links so you can track your parcel anytime. Order and tracking updates are sent by email.

After you receive your products, we may follow up to ask about your purchase experience.

If you need your order by a specific date, or have special tagging or packaging instructions, please contact us before or right after ordering: support@bosshandicrafts.com or +91 78884 63454.

Cash on Delivery (COD) — India only

COD is available on eligible orders within select PIN codes and order value limits.

COD terms

  • COD charges / shipping charges are applicable on COD orders and must be paid as shown at checkout
  • COD orders are not eligible for free shipping
  • The product balance is paid in cash to the courier at delivery
  • Delivery timeline for COD matches Standard delivery in India: 5–7 business days after dispatch
  • We may cancel COD orders that do not meet eligibility rules

By choosing COD, you agree to pay applicable COD / delivery charges during checkout and the remaining product cost at delivery.

For COD eligibility in your area: support@bosshandicrafts.com or +91 78884 63454.

Taxes & customs clearance charges

Boss Handicrafts provides the following information regarding taxes, import charges, and customs clearance.

We offer free worldwide delivery only in the sense that shipping charges and Indian government taxes or any certification charges required in India are included where free shipping applies. We do not sell products with destination-country taxes, import charges, or customs clearance charges included in the price.

The buyer / importer is responsible for any taxes, import charges, or customs clearance charges in their country. These are usually charged by the shipping company or customs authority directly to the customer at the time of package clearance.

These charges can differ by country. Some countries may exempt toys and games, while most charge import taxes or customs clearance fees under local rules.

Boss Handicrafts is not involved in collecting or setting these destination charges — they are handled according to each country’s import terms, typically via the courier.

If you have more questions about taxes, import charges, or customs clearance, contact us: support@bosshandicrafts.com or +91 78884 63454.

Delayed orders

If delivery is delayed, we will notify you with a revised estimate as soon as possible.

For EU and UK consumers: This does not affect your statutory rights. See our Terms for details.

Returns

See our Return & Refund Policy.

Return address
Boss Handicrafts
J-18/79, Gali No.1, Abadi Kot Mit Singh
Opp. Sewak Gym, Amritsar, Punjab 143001
India